Privacy Policy
Effective Date: 16 Nov 2025
Dotpy.tech (the "Platform") is committed to protecting the privacy of its users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
1. Information We Collect
A. Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, enroll in an AI course, or contact us. This may include:
- Contact Data: Name, email address, and phone number.
- Account Credentials: Password (stored in a secure, hashed format, primarily managed through Auth0).
- Payment Information: Details required to process payments through our payment gateway, Paymob (we do not store full credit card numbers).
B. Usage Data
We automatically collect certain information when you access and use the Platform:
- Course Interaction Data: Information about the courses you view, progress through lessons, and quiz scores.
2. How We Use Your Information
We use the collected information for the following purposes:
| Purpose | Description |
|---|---|
| Service Provision | To provide and maintain access to our AI courses, data science resources, and new features. |
| Authentication | To manage user accounts and secure access via Auth0. |
| Personalization | To customize your learning experience and recommend relevant content. |
| Transaction Processing | To process payments for course enrollment using the Paymob payment gateway. |
| Communication | To respond to inquiries and send important updates about the Platform or your account. |
| Security | To detect and prevent fraud, unauthorized access, and other malicious activity. |
3. Sharing Your Information
We do not sell your personal data. We may share your information only in the following circumstances:
- Authentication Service: We share necessary credentials and user profile data with Auth0 to manage secure login and user identity.
- Payment Processing: We share necessary payment details with our payment gateway, Paymob, to complete transactions.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
- Service Providers: With trusted third-party services that perform functions on our behalf (e.g., hosting, analytics), provided they adhere to strict confidentiality obligations.
4. Data Security
We implement reasonable technical and organizational measures designed to protect your personal data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no internet transmission is 100% secure.
5. Your Choices
You have the right to access, update, or delete your personal information. Please contact admin@dotpy.tech at the support email listed on the Platform to make these requests.